Business facts
Your service list, areas, hours and handoff rules. Reviewed before customer requests are collected.
Seattle plumbing / first pilot
Keep the job moving.
Keep the customer heard.
A customer support system built around your plumbing business. Capture the problem, identify the next step and give your team a clear handoff.
Softiin provides the support system. Your licensed plumbing team performs the work.
Built for the handoff
One request. A clear next step.
Service → urgency → customer details → manager review
Seattle firstLocal business pilot
Owner in controlQuotes & final decisions
$599 / monthVoice-first service plan
$999 / monthVoice + website plan
Purpose-built operations
A useful system behind every conversation.
Structured intake
Collect the issue, neighborhood, urgency and callback preference. Safety concerns receive a clear escalation notice.
Owner review desk
Track open requests, add the follow-up outcome and resolve or cancel with an audit history.
Interactive workflow preview
From “my sink is leaking” to a useful handoff.
Use fictional details here. This preview runs locally in your browser, saves no customer information and does not place a call, book a visit or dispatch a plumber. Live AI and phone routing remain off.
What your team receives
- Service category & urgency
- Neighborhood & requested time window
- A safety escalation when needed
- A manager approval step
A measured launch
Start with plumbing.
Expand with confidence.
Seattle plumbing businesses can request a reviewed pilot. Other industries are coming soon. Plan scope, phone usage and integration requirements are agreed before activation.
Softiin provides 24/7 human support. Customer call coverage starts only after your phone routing and handoff have been tested.